Friday, August 18, 2017

Shipping Info

All of our items have a shipping cost. There may be an ongoing promotion where we offer FREE SHIPPING that you can take advantage of until the expiration date. We currently only ship in the US. Our packages can take anywhere from 7 – 14 days or more for custom orders to receive your item(s) unless told otherwise by one of our vendors. If you would like to receive a package outside of the US please send us a message on our contact page about the product you would like to order and we will send you a custom invoice.

 

Refunds/Returns

If you are not satisfied with your purchase and would like a refund or return your item you can do so within the first 14 days of your completed order.  You MUST submit a message to us stating that you are seeking a refund and give a valid reason why. All refunds will be sent via Money Order. To receive a full refund the item must be in it’s original package & shipped to our location, once the original package arrives we will notify you and start the refund process which can take 3-4 weeks to complete.

 

Exchanges/Replacements

Exchanges can be made if you are not satisfied with the purchased product but are not seeking a refund. You may only exchange your item if you would like a different color or another size.  Once you request a replacement you will no longer be able to have a refund issued.